Privacy & Policy
Promodrive.in, with its registered office located at 1582 Gaur City Mall, Greater Noida West, Uttar Pradesh-201309, will hereafter be referred to as Promodrive.in. We prioritize your trust and are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, store, and utilize your data. We encourage you to read this Privacy Policy thoroughly. By downloading and using the Promodrive.in application, website, or WAP site, you are providing your consent for us to use and disclose your personal information in accordance with this policy. If you do not accept the terms outlined herein, we kindly ask that you refrain from using or accessing Promodrive.in.
Promodrive.in, with its registered office located at 1582 Gaur City Mall, Greater Noida West, Uttar Pradesh-201309, will hereafter be referred to as Promodrive.in. We prioritize your trust and are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, store, and utilize your data. We encourage you to read this Privacy Policy thoroughly. By downloading and using the Promodrive.in application, website, or WAP site, you are providing your consent for us to use and disclose your personal information in accordance with this policy. If you do not accept the terms outlined herein, we kindly ask that you refrain from using or accessing Promodrive.in.
General
Your personal information will not be sold, shared, or rented to any third party, nor will your email address or mobile number be used for unsolicited communications. Any emails or SMS messages sent by Promodrive.in will strictly pertain to the services and products you have agreed to, as well as this Privacy Policy. From time to time, we may disclose general statistical data regarding Promodrive.in and its users, including metrics such as visitor counts and the types of goods and services purchased. We also retain the right to share your personal information with any third party that submits a legally valid request for its release.
Personal Information
Personal Information encompasses all data that can be associated with or used to identify a specific individual. This includes, but is not limited to, details such as name, residential address, mailing address, phone number, email address, credit card information (including card number, cardholder name, and expiration date), as well as information related to mobile devices, DTH services, data cards, electricity connections, Smart Tags, and any other information voluntarily provided by users while utilizing services on Promodrive.in. Additionally, when users navigate through Promodrive.in, we may gather information about the mobile or tablet device being used, the domain and host from which the internet is accessed, the Internet Protocol (IP) address of the computer or Internet Service Provider (ISP) in use, along with anonymous statistical data regarding site usage.
Use of Personal Information
We utilize personal information to deliver the services and products you have specifically requested, address disputes, troubleshoot issues, promote safe service usage, facilitate payments, gauge consumer interest in our offerings, inform you about promotions, products, and updates, tailor your experience, and safeguard against errors, fraud, and other illicit activities, as well as to enforce our terms and conditions.
Your contact information is also employed to send you tailored offers based on your past orders and interests. Occasionally, we may invite you to participate in optional online surveys, which may request your contact and demographic details, such as zip code, age, and gender. This information helps us personalize your experience on Promodrive.in by providing content that aligns with your interests and preferences.
We may disclose both personal and non-personal information of users to courts, law enforcement agencies, or any other governmental, regulatory, or statutory bodies when required in connection with any ongoing legal proceedings.
Cookies
We utilize personal information to deliver the services and products you have specifically requested, address disputes, troubleshoot issues, promote safe service usage, facilitate payments, gauge consumer interest in our offerings, inform you about promotions, products, and updates, tailor your experience, and safeguard against errors, fraud, and other illicit activities, as well as to enforce our terms and conditions.
Your contact information is also employed to send you tailored offers based on your past orders and interests. Occasionally, we may invite you to participate in optional online surveys that may request your contact and demographic details, such as zip code, age, and gender. This information helps us personalize your experience on Promodrive.in by providing content that aligns with your interests and preferences.
Additionally, we may disclose both personal and non-personal information to courts, law enforcement agencies, or other governmental or regulatory bodies when required in connection with any ongoing legal proceedings.
Links to Other Sites
Our website may contain links to external sites that could gather personally identifiable information from you. Promodrive.in disclaims any responsibility for the privacy policies or the content found on these linked sites.
Security
Promodrive.in implements robust security protocols to safeguard against the loss, misuse, and modification of the information we manage. When you access or modify your account details, we utilize a secure server to ensure your data remains protected. Once we acquire your information, we follow stringent security practices to prevent unauthorized access and maintain the integrity of your data.
We prioritize the security of our users' personal information by employing suitable data collection, storage, and processing methods, along with comprehensive security measures. These practices are designed to defend against unauthorized access, alteration, disclosure, or destruction of personal data, including usernames, passwords, transaction details, and other information stored within our services. It is important to note that when users engage with our services and share personal information, such data may be visible to other users and can be accessed or utilized by them. Therefore, users must exercise caution regarding the personal information they choose to disclose in public forums or blog posts.
Consent
By accessing Promodrive.in and/or submitting your information, you agree to the collection and utilization of the data you provide on Promodrive.in in line with this Privacy Policy. This includes, but is not limited to, your consent for the sharing of your information as outlined in this privacy policy.
What we collect?
We may gather, access, or record various types of information, including personal data, from users through multiple channels. This can occur when users engage with our services or participate in other activities, features, or resources that we provide. The information collected may encompass a range of details such as your name, email address, physical address, phone number, unique device identifiers (both persistent and non-persistent), hardware specifications, international mobile equipment identity (IMEI), operating system version, device name, and location data derived from your Internet Protocol (IP) address. Additionally, we may collect information from your contact list, applications installed or uninstalled via our mobile application, and other applications present on your device, as well as data regarding running applications, SMS access, network details, user behaviour, demographic insights, and credit/debit card information for online transactions (not stored on our servers).
Users have the option to withhold personal information; however, doing so may limit their ability to participate in certain activities related to our services. The collection of this data is essential for enhancing user experience and ensuring the functionality of the services we offer. By understanding user preferences and behaviours, we can tailor our offerings to better meet the needs of our audience while maintaining transparency about the types of information we collect and how it is utilized.
What we do with the Personal Information we gather?
a. Administer the Services.
b. Personalize the Services for User.
c. End to User direct links to the Services.
d. Process transactions.
e. Process installation.
f. Send User our newsletter.
g. Develop, deliver, and improve our products, services, content, and advertising.
h. Develop, deliver, and improve our products, services, content, and advertising.
i. Auditing, data analysis, and research to improve the Services.
j. Troubleshooting and helping us to understand usage trends.
k. Send alerts to User.
Marketing and promotion of the Services
Collection and use of non-personal information
We may gather non-personal information regarding Users whenever they engage with our Services. This non-personal data can encompass details such as the name of the browser, the type of device being used, and technical specifications related to the User's connection to our Services, including information about the operating system and the internet service providers involved, along with other comparable details.
The collected information is aggregated to enhance our ability to provide valuable insights to Users and to identify which aspects of our Services, products, and offerings are most appealing. In instances where non-personal information is merged with Personal Information, the resulting data will be regarded as Personal Information for the duration of its combination.
Third party websites
Users may encounter advertisements or other materials within the Services that direct them to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and various third parties. We do not have control over the content or links present on these external sites and services, nor are we accountable for the practices adopted by those websites and services that are linked to or from our Services. Furthermore, the content and links on these external sites and services may be subject to frequent changes. These external entities may also have their own privacy and customer service policies. Engaging with any other website, including those that link to our Services, is governed by the terms and policies of those respective websites and services.
User acceptance of these terms
By utilizing our Services, the User acknowledges and agrees to the terms outlined in this Policy. Should the User disagree with any aspect of this Policy, we kindly request that they refrain from using the Services. Continued engagement with the Services after any modifications to this Policy will be interpreted as the User's acceptance of those modifications.
We are dedicated to safeguarding your privacy and maintaining the confidentiality of your personal information. It is against our ethical standards to publish, sell, or lease any personal data to third parties without your explicit consent. We take this commitment seriously and strive to uphold the highest standards of privacy protection.
This privacy policy pertains specifically to the information we collect during the normal operation of our services available through our Site and its subdomains. By accessing our Site, you agree to adhere to the terms of this privacy policy. It is important to note that this policy does not extend to external sites operated by other entities that we may link to, and we cannot be held accountable for any personal information you provide to those third parties. We encourage you to review the privacy policies of any external sites before sharing your information.
Privacy Guarantee
We are committed to ensuring that your personal information will not be sold or rented to third parties for marketing purposes without your explicit consent. Occasionally, we may share aggregated statistical data regarding our Site and its visitors, including metrics such as visitor counts and the types of products and services purchased. Access to your information is restricted to employees who require it to fulfil their job responsibilities. Any employee found to be in violation of our privacy and security policies will face disciplinary measures, which may include termination and potential legal action.
Information We Collect
Personal Information is utilized primarily for two key objectives: to facilitate the processing of your order and to ensure that we deliver the highest quality of service possible. This policy is applicable to any personal information shared across various media unless explicitly stated otherwise.
To uphold the confidentiality of Personal Information, we have implemented suitable physical, electronic, and managerial measures designed to protect and secure the data we gather online. We employ data collection tools, such as "cookies," on specific pages of our Site to analyse web traffic, assess the effectiveness of our promotions, and enhance trust and safety. Cookies are small files stored on your hard drive that aid us in delivering our services. Certain features are exclusively accessible through the use of cookies, which can also help tailor information to your preferences. Most cookies are temporary and are removed from your hard drive once your session ends. You have the option to decline cookies if your browser settings allow it. Additionally, you may encounter cookies or similar technologies from third parties on some pages of our Site, particularly if you visit user-generated content. We do not have control over how these third parties utilize cookies.
By providing your Personal Information, you acknowledge that it is done voluntarily. We utilize your IP address to assist in diagnosing server issues and managing our website. Your IP address also plays a role in identifying you and collecting general demographic data.
COOKIE POLICY
At www.promodrive.in, we adhere to a rigorous privacy policy and are dedicated to maintaining transparency regarding our use of cookies on our site.
Why are cookies important?
Cookies enhance your online experience by making it more efficient and tailored to your preferences. They serve various purposes, such as retaining your settings on frequently visited websites, remembering your user identification and the items in your shopping cart, and facilitating smooth navigation across different pages.
What is a Cookie?
A cookie is a small data file stored on your computer, smartphone, or other devices equipped with a web browser, designed to retain snippets of text for the website you are accessing. Each cookie contains an expiration date that dictates its lifespan within your browser. There are two main types of cookies: session cookies, which are temporary and automatically deleted when you close your browser, and persistent cookies, which remain until they reach their expiration date or are manually removed. Persistent cookies help us analyse usage patterns, allowing us to enhance the website experience for our users.
Cookies can be classified into several categories based on their functions. Essential cookies are crucial for the basic functionality of our websites, ensuring they operate smoothly. Functional cookies enhance user experience by remembering individual preferences, while analytics cookies are employed to measure performance metrics, such as visitor counts and navigation patterns. This data is invaluable for improving user engagement. For insights into how Google Analytics utilizes cookie data on partner sites, you can refer to the privacy policy available at www.google.com/policies/privacy/partners or any other relevant Google URL.
Advertising cookies play a significant role in delivering tailored advertisements that align with your interests, which you may encounter both on our websites and across other platforms. These cookies track your interactions with our content and may be implemented by us or our advertising partners with our consent. To maintain compliance with our policies, we limit third-party cookie usage to trusted partners. Additionally, we utilize validated third-party information to enhance our advertising efforts, although these sources are not directly verified by us. If you wish to remove cookies from your browser, specific instructions can be found in your browser's settings.